Política de reembolso

Return Policy

We offer a 7-day return window, meaning you have seven (7) days from the date you receive your item to request a return.

To be eligible for a return, items must be in their original condition — unworn, unused, and kept in original packaging, together with the receipt or proof of purchase.

To initiate a return, please contact us at ourbeadifuldays@gmail.com. If your return request is approved, we will send you detailed instructions on how and where to ship your item back.

Please note that return shipping costs are the responsibility of the customer. We are not liable for returns shipped without tracking information or packages lost in transit.

If you have any questions regarding returns, feel free to contact us, and our team will be happy to assist you.

Damages & Issues

Please inspect your order upon delivery. Contact us as soon as possible if your item arrives defective, damaged, or incorrect. This allows us to assess the issue promptly and find a proper solution for you.

Non-Returnable Items

For health and safety reasons, earrings cannot be returned.

All sale and clearance items are final sales and not eligible for returns or refunds.

Custom-made items are also non-refundable and non-returnable.

Refunds

Once we receive and inspect your returned item, we will notify you whether your refund is approved.

If approved, the refund will be automatically processed to your original payment method within 10 business days. Please note that processing times may vary. Your bank or card issuer may require additional time to post funds to your account.

If you have not received your refund 15 business days after approval, please reach out to us at ourbeadifuldays@gmail.com and we will assist you.